This notice explains how Osprey Chimney Services handles the information you provide through the contact and service-request forms on this website.
What we collect
When you submit a form, we collect the details you enter — such as your name, phone number, ZIP code, and any optional email address, service selection or message. We only collect what you choose to send us.
How we use it
We use your information solely to respond to your request — to contact you, understand your chimney or fireplace need, and arrange service. We do not sell your information, and we don't use it for unrelated marketing.
How forms are processed
Our website forms are delivered to us through a third-party form service (Web3Forms), which transmits your submission to our inbox. Your data passes through that service only to deliver your message to us. We encourage you not to include sensitive information (such as financial or medical details) in the message field.
Data retention
We keep service inquiries as long as needed to respond and to maintain normal business records, and no longer than reasonably necessary.
Your choices
You can ask us what information we hold about your inquiry, or ask us to delete it, by contacting us. If you reach out by phone instead of the form, no website data is collected at all.
Contact
Questions about this notice? Call us at (561) 424-6659 or use our contact page.
This notice may be updated as our practices or website change. It is provided for general information and isn't legal advice.